Terms & Conditions
Please read these terms carefully before using our website or booking any service.
Last Updated on 16/05/2026
These Terms & Conditions govern your access to and use of the ShaGlobalTours website and services, including tour bookings, customer support interactions, and related content provided by us.
1. Agreement to Terms
By accessing this website or completing a booking, you confirm that you accept these Terms & Conditions and agree to be bound by them.
2. Eligibility
You must be legally capable of entering a binding agreement. If you book on behalf of others, you represent that you are authorized to do so and accept responsibility for all persons in the booking.
3. Website and Service Scope
We provide travel experience information, booking functionality, and support services. We may update, suspend, or discontinue parts of the website or offerings at any time.
4. Bookings and Confirmation
A booking is only final after payment authorization and written confirmation. Availability and operational feasibility remain subject to weather, local conditions, and supplier capacity.
5. Pricing and Payment
Prices displayed are subject to change before confirmation. Applicable taxes and known fees are included as shown at checkout unless clearly stated otherwise.
6. Cancellations, Changes, and Refunds
Cancellation and refund outcomes are governed by our Cancellation Policy and Refund Policy, including no-show rules, timing thresholds, and any tour-specific exceptions.
7. Guest Conduct and Compliance
Guests must follow guide instructions, safety notices, and local laws. We reserve the right to deny or terminate participation when behavior creates safety, legal, or operational risk.
8. Health, Safety, and Travel Responsibility
You are responsible for ensuring fitness to participate, obtaining required documents, and maintaining adequate travel insurance. You should disclose any relevant medical or accessibility needs before tour start.
9. Intellectual Property
Website content, branding, copy, and media are owned by or licensed to ShaGlobalTours and may not be copied, distributed, or commercially reused without prior written permission.
10. Third-Party Services and Links
We may include links or third-party components. We are not responsible for third-party content, terms, security, availability, or policies.
11. Disclaimers
Services are provided on an "as available" basis. While we strive for accuracy and continuity, we do not guarantee uninterrupted website operation or error-free content at all times.
12. Limitation of Liability
To the extent permitted by law, ShaGlobalTours is not liable for indirect, incidental, consequential, or special damages arising from use of the website or services, including disruption beyond our reasonable control.
13. Indemnification
You agree to indemnify and hold harmless ShaGlobalTours from claims, losses, or liabilities resulting from your breach of these terms, unlawful conduct, or misuse of the website.
14. Governing Law
These Terms & Conditions are governed by applicable law in the jurisdiction where ShaGlobalTours is registered, unless mandatory consumer law provides otherwise.
15. Updates to These Terms
We may revise these terms from time to time. Updated versions become effective when posted to this page.
16. Contact
For questions regarding these terms, contact support@shaglobaltours.com.